Privacy & Cookies

Who we are

Lasting Powers is a document-preparation practice serving households in Hampshire and West Sussex. We are responsible for the personal information you share with us through this website.

Information we collect

When you send an enquiry using our contact form, we collect:

• Your name and email address
• Your phone number, if you choose to give it
• Your area, the service you are interested in and your appointment preference
• Anything you tell us in your message

If you accept analytics cookies, we also collect information about how you use the website, such as the pages you visit, your browser and device type, and your approximate location.

How we use your information

• To respond to your enquiry and arrange appointments
• To understand how the website is used so we can improve it, only if you have accepted analytics cookies

We do not sell your personal information.

Our lawful basis

We use enquiry information because you have asked us to respond, and to take steps before any agreement to prepare documents. We only use analytics cookies with your consent.

Cookies and analytics

We use Google Analytics to understand how people use this website. Analytics cookies are only set if you accept them. If you reject them, Google may still receive limited, cookieless signals (for example, that a page was viewed), which are not used to identify you. We also store your cookie choice in your browser so we do not ask you on every page.

Sharing your information

We only share your information with trusted providers who help us run this website, such as our hosting and analytics providers, and only as far as they need it. Some providers, including Google, may process information outside the UK with appropriate safeguards in place.

How long we keep it

We keep enquiry information only for as long as we need it to respond to you and for reasonable record-keeping. Analytics information is kept for a limited period set in our analytics settings.

Your rights

Under UK data protection law, you can ask to access, correct or delete your personal information, object to or restrict how we use it, and withdraw your consent at any time.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

To ask a question about this notice or to use your rights, please contact us.

Changes to this notice

We may update this notice from time to time. The latest version will always be on this page.